Shipping Policy

SHIPPING POLICY

We strive to get orders to our customers as quickly as possible. Most orders are processed within 1–3 business days. Delivery times may vary depending on your location.

Estimated delivery times:
- United Kingdom: 7–14 business days
- United States: 10–20 business days

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as customs processing or carrier delays.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

If your order is past its estimated delivery window and is still in transit, or if you have any questions about your shipment status, please get in touch with our customer service team at support.pawfriends.uk@gmail.com.